SECTORS

Supporting Primary Care Through Change

From individual GP practices and Primary Care Networks to GP federations and wider primary care providers, we help organisations respond to a rapidly changing primary care landscape, strengthen performance and quality, and build sustainable models for the future.

Primary care is entering a period of significant change. Alongside increasing demand, workforce pressures and financial constraints, the NHS is moving towards neighbourhood health, with new approaches to how services are organised, contracted and delivered. The emerging Single and Multi-Neighbourhood Provider models, changing roles for PCNs and the development of neighbourhood health centres will create both opportunities and challenges for practices, federations and other primary care organisations.

At Baxendale, we help organisations understand what these changes mean for them and turn strategy into practical action. We support practices, PCNs and federations to assess their options, develop sustainable organisational and commercial models, work with partners, and prepare for new contracting and delivery arrangements.

Our support spans transformation, organisational development, quality and performance improvement, productivity, estates and neighbourhood health centres, commercial strategy, contracting and procurement, bid support and CQC compliance. Whether strengthening an individual practice, developing a federation, preparing for neighbourhood-level commissioning or considering new models of delivery, we bring the sector expertise and practical grip needed to make change work for patients, staff and communities.

Who We Support

GP Practices  

Primary Care Networks  

Dental Practices

Community Pharmacies

GP Federations

NHS Trusts 

Integrated Neighbourhood Teams  

Integrated Care Boards (ICBs) 

TRUSTED TO DELIVER COMPLEX CHANGE

Why Organisations Choose Baxendale

Established understanding of the primary care sector

Delivery-focused consultants who work alongside your teams

Support that combines strategy and implementation

A whole-system perspective that allows us to see the bigger picture across multiple areas of operation

Proven experience across local providers to complex provider groups

Proven Results in Primary Care

Every organisation is different, but the challenges are often shared. Explore how Baxendale has helped primary care organisations improve quality, strengthen services, deliver efficiency savings and successfully implement change.

Insights for Primary Care Leaders

NHS IMPACT Self-Assessment: what NHS providers need to know

Trusted Expertise in Out-of-Hospital Healthcare Transformation

What NHS Commissioners Really Look for in Bids (and Why Some Score Higher Than Others)

The Future of Service Reconfiguration: Lessons from the Field

Looking ahead to neighbourhood health services and what's next for primary care?

Whether you're preparing for new models of care or responding to operational pressures our team can help you move forward with confidence.