Community Health Providers |

East of England

Provide CIC

Bid support for incumbent provider of Sexual Health Services with ambitious specification detailing a transformative model.

"Baxendale have been amazing on so many levels. Their expertise and guidance along with their outstanding bid writing capabilities are unparalleled - leading us to develop a highly creative, compelling, and winning bid. Alongside this they are a real pleasure to work with keeping us on track with kindness and humour."

Michelle Parker, Business Development Director

Provide CIC is a community interest company that originated in the NHS and has evolved to focus on delivering high‑quality, safe, and effective community health services rooted in local need.

With all surpluses reinvested, it is deeply committed to community engagement, innovation, and supporting people and places to thrive.

What We Did

In 2022, we supported Provide Wellbeing with the retendering of the integrated sexual health service in Essex. As the incumbent provider, it was crucial for Provide to retain this contract.

The specification was highly ambitious detailing a transformative model with greater emphasis on prevention and early intervention, and data informed decisions along with a strategic partnership between the commissioner and the provider.

What Changed

Developing a robust bid strategy incorporating a detailed SWOT and competitor analysis, recognising that there was likely to be large corporate competitors. This was used to create clear win themes to guide all content.

Facilitating a strategic partnership, bringing together Provide as a community provider with an Acute Trust (ESNEFT), Mental Health Trust (EPUT) and voluntary sector partner Terrance Higgins Trust.

Undertaking a comprehensive options appraisal for the pathology and online digital testing provider, followed by a procurement process to secure the best solutions.

Managing the end-to-end Bid Process including portal management and clarification questions.

Provide was successful in securing the bid, winning the contract for the service.

Results

Provide won the contract after submitting a successful bid.

Baxendale had led all elements of the bid writing, including developing some examples of young people’s communication tools that scored highly and complemented the bid narrative.

We supported the mobilisation of the digital solution in advance of contract go live. The focus was on enhancing the existing sexual health EPR with a new service-user-facing Personal Health Record, as a platform for online sexual health services.

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